Medicaid renewal in South Carolina — how to keep coverage
The number
Healthy Connections redetermines eligibility at least once every 12 months under 42 CFR 435.916. During the 2023+ unwinding, roughly 69% of disenrollments in South Carolina were procedural — missing paperwork, not confirmed ineligibility.
How to keep your coverage at renewal
Healthy Connections is federally required (42 CFR 435.916) to redetermine eligibility for every enrollee at least once every 12 months. For most MAGI-category enrollees (children, pregnant women, parents, expansion adults), the state must first attempt an ex parte renewal — pulling current income data from the state's workforce and tax databases — and only contact you if that data doesn't confirm continued eligibility.
What you need to do: make sure the state has your current mailing address, phone number, and email. Log in to https://apply.scdhhs.gov/ and update your contact information the moment it changes. Watch for a renewal packet from the state Medicaid agency (sometimes titled "notice of redetermination" or "request for information"). You have at least 30 days to respond under federal rules, and the state must provide a 90-day reconsideration period if you miss the deadline.
The 2023+ unwinding: when the COVID-19 public health emergency ended March 2023, states resumed annual redeterminations that had been paused since 2020. More than 25 million Americans nationally were disenrolled during the first 18 months of unwinding, and 69% of those disenrollments were for procedural reasons — missing paperwork, returned mail, incorrect contact information — rather than confirmed income above the limit. Black and Latino enrollees had higher procedural-termination rates than white enrollees in nearly every state that publishes the breakdown.
If your coverage was terminated and you believe it shouldn't have been: you can appeal within the state-specified window (usually 60 or 90 days). The appeal triggers continuation of coverage while it's pending. You can also reapply at any time — there's no waiting period. South Carolina launched a 24-month Medicaid doula pilot in September 2024 under H 3592 (2023), reimbursing up to $1,000 per package in the Upstate, Midlands, and Lowcountry regions. Charleston Birth Place and Reaching Our Sisters Everywhere (ROSE) coordinate Black birth worker training.
For Black families
Black enrollees in South Carolina faced high procedural-termination rates during the 2023 unwinding, when states resumed annual redeterminations that had been suspended during COVID-19. If your Healthy Connections coverage was terminated for paperwork reasons (not income), you can appeal and request a retroactive reinstatement. South Carolina launched a 24-month Medicaid doula pilot in September 2024 under H 3592 (2023), reimbursing up to $1,000 per package in the Upstate, Midlands, and Lowcountry regions. Charleston Birth Place and Reaching Our Sisters Everywhere (ROSE) coordinate Black birth worker training.
Where to get help in South Carolina
- Federally Qualified Health Centers in South Carolina: every FQHC accepts Medicaid, charges on a sliding scale for the uninsured, and has certified application counselors who can help you apply or renew. See our FQHC directory for this state at /clinics/sc/.
- Medicaid-accepting providers in South Carolina: our provider directory lets you filter to providers in this state. See /providers/sc/.
- State health profile for South Carolina: for state-level health outcomes context (maternal mortality, infant mortality, life expectancy, uninsured rate) by race, see /health/south-carolina/.
- Healthy Connections consumer help line: 1-888-549-0820 for application help, renewal questions, and general Medicaid inquiries. Ask for an interpreter if you need one; language access is required under Title VI of the Civil Rights Act.
- Find a Navigator: federally funded Navigators help with Medicaid + ACA marketplace applications and are free. Find one via localhelp.healthcare.gov.
References & primary sources
- Healthy Connections, state Medicaid portal: https://www.scdhhs.gov/.
- KFF State Health Facts: kff.org/statedata. Medicaid income eligibility + enrollment.
- Medicaid.gov: medicaid.gov. Federal program guidance + state plan amendments.
- CMS Medicaid + CHIP Unwinding Dashboard: medicaid.gov/unwinding.
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