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Acute Care

St Rose Hospital

27200 Calaroga Ave, Hayward, CA 94545 · (510) 782-6200

CMS rating

1/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Church

CMS Provider #

050002

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

5

measures reported

Safety

5

measures reported

Readmission

6

measures reported

Patient experience

8

HCAHPS dimensions

Timely & effective

8

measures reported

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St Rose Hospital in context

St Rose Hospital is an acute-care hospital in Hayward, California, run as a faith-based non-profit hospital. Medicare certifies it under CMS Certification Number 050002, the number CMS uses for this hospital in its Care Compare files.

CMS Hospital Compare gives this facility an overall rating of 1 of 5 stars, the lowest rating CMS gives. Compared with the national rate: mortality, none of 5 measures better or worse; safety, none of 5 measures better or worse; readmission, none of 6 measures better or worse. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, St Rose Hospital does not report emergency services and does not meet the criteria for CMS's Birthing-Friendly designation. In an emergency, call 911 or go to the nearest hospital with an emergency department.

Statewide context: California's Department of Health Care Access and Information (HCAI, formerly OSHPD) publishes patient-level discharge abstracts with race and ethnicity, the most detailed state scorecard in the country. California Maternal Quality Care Collaborative (CMQCC) produces hospital-level maternal morbidity rates by race.

For Black patients

If you are a Black patient being seen at St Rose Hospital in Hayward, California, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our California provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our California Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

After a hospital stay in Hayward

If you or a family member will need care after discharge, these are the Medicare-certified providers in Hayward, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.

Coverage + benefits in California

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether St Rose Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of St Rose Hospital?

St Rose Hospital has a CMS overall hospital rating of 1 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is St Rose Hospital?

St Rose Hospital is a faith-based non-profit hospital.

Where is St Rose Hospital located?

St Rose Hospital is at 27200 Calaroga Ave, Hayward, CA, 94545. Phone: (510) 782-6200.

References & primary sources

CMS Hospital General Information file dated