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Critical Access

Kula Hospital

100 Keokea Place, Kula, HI 96790 · (808) 878-1221

Ownership

Non-profit

Voluntary non-profit - Private

CMS Provider #

121308

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

Not reported

Safety

Not reported

Readmission

Not reported

Patient experience

Not reported

Timely & effective

3

measures reported

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Kula Hospital in context

Kula Hospital is a critical-access hospital in Kula, Hawaii, run as a non-profit hospital. Medicare certifies it under CMS Certification Number 121308, the number CMS uses for this hospital in its Care Compare files.

CMS has not given this facility an overall Hospital Compare star rating. CMS rates only hospitals that report enough of its measures, which many critical-access and specialty hospitals do not. CMS has not published measure-group results for this facility in this file. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, Kula Hospital reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay.

Statewide context: Hawaii's Black population is small enough that state-level race-stratified hospital measures are frequently cell-suppressed. The Queen's Health System runs the state's major inpatient capacity alongside Hawaii Pacific Health.

For Black patients

If you are a Black patient being seen at Kula Hospital in Kula, Hawaii, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our Hawaii provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our Hawaii Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

Emergency department context

Kula Hospital reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.

Coverage + benefits in Hawaii

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Kula Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What kind of hospital is Kula Hospital?

Kula Hospital is a non-profit hospital.

Does Kula Hospital have an emergency room or labor and delivery?

In the CMS Hospital General Information file, Kula Hospital reports emergency services.

Where is Kula Hospital located?

Kula Hospital is at 100 Keokea Place, Kula, HI, 96790. Phone: (808) 878-1221.

References & primary sources

CMS Hospital General Information file dated