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Acute Care

West Valley Medical Center

1717 Arlington Street, Caldwell, ID 83605 · (208) 459-4641

CMS rating

5/5

Overall hospital rating

Ownership

For-profit

Proprietary

CMS Provider #

130014

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

4

measures reported

Safety

2

measures reported

1 better than national

Readmission

5

measures reported

1 better than national

Patient experience

8

HCAHPS dimensions

Timely & effective

9

measures reported

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West Valley Medical Center in context

West Valley Medical Center is an acute-care hospital in Caldwell, Idaho, run as a for-profit hospital. Medicare certifies it under CMS Certification Number 130014, the number CMS uses for this hospital in its Care Compare files.

CMS Hospital Compare gives this facility an overall rating of 5 of 5 stars, the highest rating CMS gives. Compared with the national rate: mortality, none of 4 measures better or worse; safety, 1 better and 0 worse of 2 measures; readmission, 1 better and 0 worse of 5 measures. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, West Valley Medical Center reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay.

Statewide context: Idaho's rural hospital network relies heavily on critical-access designation. Race-stratified measures are frequently suppressed at the facility level; we surface CMS Compare overall data where reported.

For Black patients

If you are a Black patient being seen at West Valley Medical Center in Caldwell, Idaho, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our Idaho provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our Idaho Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

After a hospital stay in Caldwell

If you or a family member will need care after discharge, these are the Medicare-certified providers in Caldwell, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.

Emergency department context

West Valley Medical Center reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.

Coverage + benefits in Idaho

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether West Valley Medical Center does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of West Valley Medical Center?

West Valley Medical Center has a CMS overall hospital rating of 5 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is West Valley Medical Center?

West Valley Medical Center is a for-profit hospital.

Does West Valley Medical Center have an emergency room or labor and delivery?

In the CMS Hospital General Information file, West Valley Medical Center reports emergency services.

Where is West Valley Medical Center located?

West Valley Medical Center is at 1717 Arlington Street, Caldwell, ID, 83605. Phone: (208) 459-4641.

References & primary sources

CMS Hospital General Information file dated