Compare with other hospitals in New Orleans
CMS Hospital Compare measure groups
Mortality
Not reported
Safety
2
measures reported
Readmission
2
measures reported
Patient experience
8
HCAHPS dimensions
Timely & effective
9
measures reported
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See a clinician todayNew Orleans East Hospital in context
New Orleans East Hospital is an acute-care hospital in New Orleans, Louisiana, run as a hospital-district public facility. Medicare certifies it under CMS Certification Number 190313, the number CMS uses for this hospital in its Care Compare files.
CMS has not given this facility an overall Hospital Compare star rating. CMS rates only hospitals that report enough of its measures, which many critical-access and specialty hospitals do not. Compared with the national rate: safety, none of 2 measures better or worse; readmission, none of 2 measures better or worse. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.
In the CMS file, New Orleans East Hospital reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay.
Statewide context: Louisiana restructured its public-hospital system in 2013, partnering the former Charity system with private operators. UMC New Orleans is the successor to Charity Hospital and runs as an LSU Health teaching affiliate.
For Black patients
If you are a Black patient being seen at New Orleans East Hospital in New Orleans, Louisiana, a few concrete steps:
- Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
- For ongoing primary care, our Louisiana provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, our Louisiana Medicaid guide explains eligibility, documents and how to apply.
- If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.
After a hospital stay in New Orleans
If you or a family member will need care after discharge, these are the Medicare-certified providers in New Orleans, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near New Orleans
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in LA
Black clinicians in LA, by specialty, city and insurance.
State rollup
All hospitals in Louisiana
Safety-net systems, state scorecard, rollups by CMS star rating.
Emergency department context
New Orleans East Hospital reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.
Coverage + benefits in Louisiana
Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether New Orleans East Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What kind of hospital is New Orleans East Hospital?
New Orleans East Hospital is a hospital-district public facility.
Does New Orleans East Hospital have an emergency room or labor and delivery?
In the CMS Hospital General Information file, New Orleans East Hospital reports emergency services.
Where is New Orleans East Hospital located?
New Orleans East Hospital is at 5620 Read Blvd, New Orleans, LA, 70127. Phone: (504) 592-6600.
References & primary sources
- CMS Hospital Compare, Hospital General Information (the source for the overall star rating, measure-group counts, ownership, emergency services and the Birthing-Friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- This hospital on Medicare Care Compare: Care Compare search by CCN.
- 42 CFR Part 482, Medicare Conditions of Participation for Hospitals (the source for the visitation and grievance rights above): ecfr.gov, Title 42 Part 482.
CMS Hospital General Information file dated