Black Health
Ochsner Health Acute Care Birthing-friendly

Ochsner Medical Center-Kenner

180 West Esplanade Avenue, Kenner, LA 70065 · (504) 464-8065

CMS rating

4/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Private

CMS Provider #

190274

Source: CMS Hospital Compare

(504) 464-8065

CMS Hospital Compare measure groups

Mortality

4

measures reported

Safety

6

measures reported

1 better than national

Readmission

9

measures reported

1 worse than national

Patient experience

8

HCAHPS dimensions

Timely & effective

11

measures reported

Ochsner Medical Center-Kenner in context

OCHSNER MEDICAL CENTER-KENNER is an acute-care hospital in Kenner, Louisiana, running as a non-profit hospital and operates as part of Ochsner Health. The facility is Medicare-certified under CMS Certification Number 190274, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.

CMS Hospital Compare assigns this facility an overall rating of 4 of 5 stars — above the national median. On measure groups versus the national rate, the facility is: 4 mortality measures reported with none flagged; 1 better of 6 safety; 1 worse of 9 readmission. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.

Operationally: OCHSNER MEDICAL CENTER-KENNER operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay), and the CMS Birthing-Friendly designation, which requires attesting to the Alliance for Innovation on Maternal Health (AIM) obstetric safety bundles.

Statewide context: Louisiana restructured its public-hospital system in 2013, partnering the former Charity system with private operators. UMC New Orleans is the successor to Charity Hospital and runs as an LSU Health teaching affiliate.

For Black patients

If you are a Black patient being seen at OCHSNER MEDICAL CENTER-KENNER in Kenner, Louisiana, a few concrete steps:

  • Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
  • If you need ongoing primary care, our Louisiana provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, the state Medicaid navigator at /medicaid/louisiana/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
  • If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.

Alternatives & nearby care

Sliding-scale clinics

FQHCs near Kenner

Federally Qualified Health Centers — take Medicaid and uninsured on sliding scale.

Providers

Providers in LA

Filter our directory to LA — by specialty, language, Medicaid acceptance.

State rollup

All hospitals in Louisiana

Safety-net systems, state scorecard, rollups by CMS star rating.

References & primary sources

  • CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
  • CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
  • 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
  • Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.

Data refreshed: