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Acute Care Birthing-friendly

Holy Cross Hospital

1500 Forest Glen Road, Silver Spring, MD 20910 · (301) 754-7000

CMS rating

2/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Church

CMS Provider #

210004

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

6

measures reported

Safety

8

measures reported

2 better than national

1 worse than national

Readmission

7

measures reported

1 worse than national

Patient experience

8

HCAHPS dimensions

Timely & effective

9

measures reported

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Holy Cross Hospital in context

Holy Cross Hospital is an acute-care hospital in Silver Spring, Maryland, run as a faith-based non-profit hospital. Medicare certifies it under CMS Certification Number 210004, the number CMS uses for this hospital in its Care Compare files.

CMS Hospital Compare gives this facility an overall rating of 2 of 5 stars. Compared with the national rate: mortality, none of 6 measures better or worse; safety, 2 better and 1 worse of 8 measures; readmission, 0 better and 1 worse of 7 measures. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, Holy Cross Hospital meets CMS's criteria for the Birthing-Friendly designation but does not report emergency services. In an emergency, call 911 or go to the nearest hospital with an emergency department.

Statewide context: Maryland operates the country's only all-payer hospital rate-setting system under HSCRC; every hospital publishes identical pricing to every payer. The Maryland Health Care Commission's public scorecard aggregates race-stratified readmission, mortality, and patient-experience scores.

For Black patients

If you are a Black patient being seen at Holy Cross Hospital in Silver Spring, Maryland, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our Maryland provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our Maryland Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

After a hospital stay in Silver Spring

If you or a family member will need care after discharge, these are the Medicare-certified providers in Silver Spring, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.

Black maternal health context for Holy Cross Hospital

Holy Cross Hospital meets CMS's criteria for the Birthing-Friendly designation, according to the CMS Hospital General Information file. If you're choosing a delivery hospital, the questions to ask are: how it handles hemorrhage, how fast it responds to eclampsia or HELLP syndrome, whether your doula can be with you, and what postpartum follow-up looks like.

Coverage + benefits in Maryland

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Holy Cross Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of Holy Cross Hospital?

Holy Cross Hospital has a CMS overall hospital rating of 2 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is Holy Cross Hospital?

Holy Cross Hospital is a faith-based non-profit hospital.

Does Holy Cross Hospital have an emergency room or labor and delivery?

In the CMS Hospital General Information file, Holy Cross Hospital meets the criteria for CMS's Birthing-Friendly designation.

Where is Holy Cross Hospital located?

Holy Cross Hospital is at 1500 Forest Glen Road, Silver Spring, MD, 20910. Phone: (301) 754-7000.

References & primary sources

CMS Hospital General Information file dated