Black Health
Acute Care Birthing-friendly

F F Thompson Hospital

350 Parrish Street, Canandaigua, NY 14424 · (585) 396-6000

CMS rating

2/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Private

CMS Provider #

330074

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

5

measures reported

Safety

6

measures reported

1 worse than national

Readmission

6

measures reported

2 worse than national

Patient experience

8

HCAHPS dimensions

Timely & effective

10

measures reported

F F Thompson Hospital in context

F F THOMPSON HOSPITAL is an acute-care hospital in Canandaigua, New York, running as a non-profit hospital. The facility is Medicare-certified under CMS Certification Number 330074, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.

CMS Hospital Compare assigns this facility an overall rating of 2 of 5 stars — below the national median. On measure groups versus the national rate, the facility is: 5 mortality measures reported with none flagged; 1 worse of 6 safety; 2 worse of 6 readmission. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.

Operationally: F F THOMPSON HOSPITAL operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay), and the CMS Birthing-Friendly designation, which requires attesting to the Alliance for Innovation on Maternal Health (AIM) obstetric safety bundles.

Statewide context: New York's SPARCS (Statewide Planning and Research Cooperative System) is one of the most detailed state discharge databases in the country, with patient-level race and ethnicity. NYC Health + Hospitals is the largest municipal public hospital system in the country.

For Black patients

If you are a Black patient being seen at F F THOMPSON HOSPITAL in Canandaigua, New York, a few concrete steps:

  • Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
  • If you need ongoing primary care, our New York provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, the state Medicaid navigator at /medicaid/new-york/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
  • If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.

References & primary sources

  • CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
  • CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
  • 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
  • Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.

Data refreshed: