Queens Hospital Center
82-68 164th Street, Jamaica, NY 11432 · (718) 883-3000
CMS rating
2/5
Overall hospital rating
Ownership
Non-profit
Voluntary non-profit - Other
CMS Hospital Compare measure groups
Mortality
4
measures reported
Safety
6
measures reported
3 better than national
Readmission
4
measures reported
1 worse than national
Patient experience
8
HCAHPS dimensions
Timely & effective
9
measures reported
Queens Hospital Center in context
QUEENS HOSPITAL CENTER is an acute-care hospital in Jamaica, New York, running as a non-profit hospital. The facility is Medicare-certified under CMS Certification Number 330231, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.
CMS Hospital Compare assigns this facility an overall rating of 2 of 5 stars — below the national median. On measure groups versus the national rate, the facility is: 4 mortality measures reported with none flagged; 3 better of 6 safety; 1 worse of 4 readmission. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.
Operationally: QUEENS HOSPITAL CENTER operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay), and the CMS Birthing-Friendly designation, which requires attesting to the Alliance for Innovation on Maternal Health (AIM) obstetric safety bundles.
Statewide context: New York's SPARCS (Statewide Planning and Research Cooperative System) is one of the most detailed state discharge databases in the country, with patient-level race and ethnicity. NYC Health + Hospitals is the largest municipal public hospital system in the country.
For Black patients
If you are a Black patient being seen at QUEENS HOSPITAL CENTER in Jamaica, New York, a few concrete steps:
- Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
- If you need ongoing primary care, our New York provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, the state Medicaid navigator at /medicaid/new-york/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
- If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Jamaica
Federally Qualified Health Centers — take Medicaid and uninsured on sliding scale.
Providers
Providers in NY
Filter our directory to NY — by specialty, language, Medicaid acceptance.
State rollup
All hospitals in New York
Safety-net systems, state scorecard, rollups by CMS star rating.
References & primary sources
- CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
- 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
- Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.
Data refreshed: