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Bon Secours Mercy Health Acute Care

Mercy Health - Defiance Hospital

1404 East Second Street, Defiance, OH 43512 · (419) 782-8444

CMS rating

3/5

Overall hospital rating

Ownership

For-profit

Proprietary

CMS Provider #

360270

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

3

measures reported

Safety

1

measures reported

Readmission

8

measures reported

Patient experience

8

HCAHPS dimensions

Timely & effective

9

measures reported

Mercy Health - Defiance Hospital in context

MERCY HEALTH - DEFIANCE HOSPITAL is an acute-care hospital in Defiance, Ohio, running as a for-profit hospital and operates as part of Bon Secours Mercy Health. The facility is Medicare-certified under CMS Certification Number 360270, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.

CMS Hospital Compare assigns this facility an overall rating of 3 of 5 stars — at the national median. On measure groups versus the national rate, the facility is: 3 mortality measures reported with none flagged; 1 safety measures reported with none flagged; 8 readmission measures reported with none flagged. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.

Operationally: MERCY HEALTH - DEFIANCE HOSPITAL operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay).

Statewide context: MetroHealth in Cleveland is the region's flagship public safety-net hospital. Cleveland Clinic, University Hospitals, and Ohio State Wexner anchor academic referral flow statewide.

For Black patients

If you are a Black patient being seen at MERCY HEALTH - DEFIANCE HOSPITAL in Defiance, Ohio, a few concrete steps:

  • Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
  • If you need ongoing primary care, our Ohio provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, the state Medicaid navigator at /medicaid/ohio/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
  • If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.

Emergency department context

Mercy Health - Defiance Hospital has a 24/7 emergency department. Black patients face documented disparities in ED triage and pain management, Black patients with comparable cardiac symptoms wait 20-25 minutes longer for evaluation per the AHRQ National Healthcare Quality Report. If you're going to the ED, name your symptoms specifically and ask for the workup you want documented (EKG, troponin, imaging). Bring a family member or friend to advocate.

Coverage + benefits in Ohio

Most U.S. hospitals accept Medicaid, Medicare, and private insurance. Hospital financial counselors can enroll uninsured patients in Medicaid the same day under presumptive eligibility rules. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of Mercy Health - Defiance Hospital?

Mercy Health - Defiance Hospital has a CMS overall hospital rating of 3 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is Mercy Health - Defiance Hospital?

Mercy health - defiance hospital is a proprietary facility. part of the Bon Secours Mercy Health system.

Does Mercy Health - Defiance Hospital have an emergency room or labor and delivery?

Mercy Health - Defiance Hospital offers a 24/7 emergency department.

Where is Mercy Health - Defiance Hospital located?

Mercy Health - Defiance Hospital is at 1404 East Second Street, Defiance, OH, 43512. Phone: (419) 782-8444.

References & primary sources

  • CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
  • CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
  • 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
  • Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.

Data refreshed: