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Acute Care Safety-net Teaching

University Hospitals Portage Medical Center

6847 N Chestnut, Ravenna, OH 44266 · (330) 297-2300

CMS rating

3/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Private

CMS Provider #

360078

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

5

measures reported

Safety

6

measures reported

1 worse than national

Readmission

7

measures reported

Patient experience

8

HCAHPS dimensions

Timely & effective

10

measures reported

University Hospitals Portage Medical Center in context

UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER is an acute-care hospital in Ravenna, Ohio, running as a non-profit hospital. The facility is Medicare-certified under CMS Certification Number 360078, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.

CMS Hospital Compare assigns this facility an overall rating of 3 of 5 stars — at the national median. On measure groups versus the national rate, the facility is: 5 mortality measures reported with none flagged; 1 worse of 6 safety; 7 readmission measures reported with none flagged. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.

Operationally: UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay).

Statewide context: MetroHealth in Cleveland is the region's flagship public safety-net hospital. Cleveland Clinic, University Hospitals, and Ohio State Wexner anchor academic referral flow statewide.

For Black patients

If you are a Black patient being seen at UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER in Ravenna, Ohio, a few concrete steps:

  • Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
  • If you need ongoing primary care, our Ohio provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, the state Medicaid navigator at /medicaid/ohio/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
  • If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.

Safety-net hospital, University Hospitals Portage Medical Center

University Hospitals Portage Medical Center is a designated safety-net hospital, meaning it serves a disproportionate share of Medicaid, uninsured, and low-income patients. Safety-net hospitals are required to provide care regardless of ability to pay and typically have on-site Medicaid enrollment counselors. If you don't have insurance, ask the patient financial counselor about Medicaid presumptive eligibility, charity care, and sliding-scale billing.

Emergency department context

University Hospitals Portage Medical Center has a 24/7 emergency department. Black patients face documented disparities in ED triage and pain management, Black patients with comparable cardiac symptoms wait 20-25 minutes longer for evaluation per the AHRQ National Healthcare Quality Report. If you're going to the ED, name your symptoms specifically and ask for the workup you want documented (EKG, troponin, imaging). Bring a family member or friend to advocate.

Coverage + benefits in Ohio

Most U.S. hospitals accept Medicaid, Medicare, and private insurance. Hospital financial counselors can enroll uninsured patients in Medicaid the same day under presumptive eligibility rules. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of University Hospitals Portage Medical Center?

University Hospitals Portage Medical Center has a CMS overall hospital rating of 3 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is University Hospitals Portage Medical Center?

University hospitals portage medical center is a voluntary non-profit - private facility. a teaching hospital. a designated safety-net hospital.

Does University Hospitals Portage Medical Center have an emergency room or labor and delivery?

University Hospitals Portage Medical Center offers a 24/7 emergency department.

Where is University Hospitals Portage Medical Center located?

University Hospitals Portage Medical Center is at 6847 N Chestnut, Ravenna, OH, 44266. Phone: (330) 297-2300.

References & primary sources

  • CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
  • CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
  • 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
  • Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.

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