Compare with other hospitals in Johnson City
CMS Hospital Compare measure groups
Mortality
3
measures reported
Safety
5
measures reported
1 better than national
Readmission
5
measures reported
Patient experience
8
HCAHPS dimensions
Timely & effective
10
measures reported
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See a clinician todayFranklin Woods Community Hospital in context
Franklin Woods Community Hospital is an acute-care hospital in Johnson City, Tennessee, run as a non-profit hospital. Medicare certifies it under CMS Certification Number 440184, the number CMS uses for this hospital in its Care Compare files.
CMS Hospital Compare gives this facility an overall rating of 4 of 5 stars. Compared with the national rate: mortality, none of 3 measures better or worse; safety, 1 better and 0 worse of 5 measures; readmission, none of 5 measures better or worse. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.
In the CMS file, Franklin Woods Community Hospital reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay, and it meets CMS's criteria for the Birthing-Friendly designation.
Statewide context: Regional One in Memphis is West Tennessee's primary public safety-net hospital. Vanderbilt anchors statewide tertiary referrals. Tennessee has not adopted Medicaid expansion; rural hospital closures have been concentrated in the state's western counties.
For Black patients
If you are a Black patient being seen at Franklin Woods Community Hospital in Johnson City, Tennessee, a few concrete steps:
- Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
- For ongoing primary care, our Tennessee provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, our Tennessee Medicaid guide explains eligibility, documents and how to apply.
- If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.
After a hospital stay in Johnson City
If you or a family member will need care after discharge, these are the Medicare-certified providers in Johnson City, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Johnson City
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in TN
Black clinicians in TN, by specialty, city and insurance.
State rollup
All hospitals in Tennessee
Safety-net systems, state scorecard, rollups by CMS star rating.
Black maternal health context for Franklin Woods Community Hospital
Franklin Woods Community Hospital meets CMS's criteria for the Birthing-Friendly designation, according to the CMS Hospital General Information file. If you're choosing a delivery hospital, the questions to ask are: how it handles hemorrhage, how fast it responds to eclampsia or HELLP syndrome, whether your doula can be with you, and what postpartum follow-up looks like.
Emergency department context
Franklin Woods Community Hospital reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.
Coverage + benefits in Tennessee
Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Franklin Woods Community Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What is the CMS rating of Franklin Woods Community Hospital?
Franklin Woods Community Hospital has a CMS overall hospital rating of 4 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.
What kind of hospital is Franklin Woods Community Hospital?
Franklin Woods Community Hospital is a non-profit hospital.
Does Franklin Woods Community Hospital have an emergency room or labor and delivery?
In the CMS Hospital General Information file, Franklin Woods Community Hospital reports emergency services and meets the criteria for CMS's Birthing-Friendly designation.
Where is Franklin Woods Community Hospital located?
Franklin Woods Community Hospital is at 300 Med Tech Parkway, Johnson City, TN, 37604. Phone: (423) 302-1120.
References & primary sources
- CMS Hospital Compare, Hospital General Information (the source for the overall star rating, measure-group counts, ownership, emergency services and the Birthing-Friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- This hospital on Medicare Care Compare: Care Compare search by CCN.
- 42 CFR Part 482, Medicare Conditions of Participation for Hospitals (the source for the visitation and grievance rights above): ecfr.gov, Title 42 Part 482.
CMS Hospital General Information file dated