Tennova Healthcare-Jefferson Memorial Hospital
110 Hospital Drive, Jefferson City, TN 37760 · (865) 471-2500
CMS rating
2/5
Overall hospital rating
Ownership
For-profit
Proprietary
CMS Hospital Compare measure groups
Mortality
4
measures reported
Safety
3
measures reported
1 better than national
Readmission
6
measures reported
1 better than national
Patient experience
8
HCAHPS dimensions
Timely & effective
10
measures reported
Tennova Healthcare-Jefferson Memorial Hospital in context
TENNOVA HEALTHCARE-JEFFERSON MEMORIAL HOSPITAL is an acute-care hospital in Jefferson City, Tennessee, running as a for-profit hospital and operates as part of Jefferson Health. The facility is Medicare-certified under CMS Certification Number 440056, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.
CMS Hospital Compare assigns this facility an overall rating of 2 of 5 stars — below the national median. On measure groups versus the national rate, the facility is: 4 mortality measures reported with none flagged; 1 better of 3 safety; 1 better of 6 readmission. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.
Operationally: TENNOVA HEALTHCARE-JEFFERSON MEMORIAL HOSPITAL operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay).
Statewide context: Regional One in Memphis is West Tennessee's primary public safety-net hospital. Vanderbilt anchors statewide tertiary referrals. Tennessee has not adopted Medicaid expansion; rural hospital closures have been concentrated in the state's western counties.
For Black patients
If you are a Black patient being seen at TENNOVA HEALTHCARE-JEFFERSON MEMORIAL HOSPITAL in Jefferson City, Tennessee, a few concrete steps:
- Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
- If you need ongoing primary care, our Tennessee provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, the state Medicaid navigator at /medicaid/tennessee/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
- If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Jefferson City
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in TN
Filter our directory to TN, by specialty, language, Medicaid acceptance.
State rollup
All hospitals in Tennessee
Safety-net systems, state scorecard, rollups by CMS star rating.
Emergency department context
Tennova Healthcare-Jefferson Memorial Hospital has a 24/7 emergency department. Black patients face documented disparities in ED triage and pain management, Black patients with comparable cardiac symptoms wait 20-25 minutes longer for evaluation per the AHRQ National Healthcare Quality Report. If you're going to the ED, name your symptoms specifically and ask for the workup you want documented (EKG, troponin, imaging). Bring a family member or friend to advocate.
Coverage + benefits in Tennessee
Most U.S. hospitals accept Medicaid, Medicare, and private insurance. Hospital financial counselors can enroll uninsured patients in Medicaid the same day under presumptive eligibility rules. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What is the CMS rating of Tennova Healthcare-Jefferson Memorial Hospital?
Tennova Healthcare-Jefferson Memorial Hospital has a CMS overall hospital rating of 2 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.
What kind of hospital is Tennova Healthcare-Jefferson Memorial Hospital?
Tennova healthcare-jefferson memorial hospital is a proprietary facility. part of the Jefferson Health system.
Does Tennova Healthcare-Jefferson Memorial Hospital have an emergency room or labor and delivery?
Tennova Healthcare-Jefferson Memorial Hospital offers a 24/7 emergency department.
Where is Tennova Healthcare-Jefferson Memorial Hospital located?
Tennova Healthcare-Jefferson Memorial Hospital is at 110 Hospital Drive, Jefferson City, TN, 37760. Phone: (865) 471-2500.
References & primary sources
- CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
- 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
- Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.
Data refreshed: