Baylor Scott & White The Heart Hospital Plano
1100 Allied Drive, Plano, TX 75093 · (469) 814-3278
CMS rating
5/5
Overall hospital rating
Ownership
Physician-owned
Physician
CMS Hospital Compare measure groups
Mortality
5
measures reported
1 better than national
Safety
3
measures reported
2 better than national
Readmission
6
measures reported
Patient experience
8
HCAHPS dimensions
Timely & effective
8
measures reported
Baylor Scott & White The Heart Hospital Plano in context
BAYLOR SCOTT & WHITE THE HEART HOSPITAL PLANO is an acute-care hospital in Plano, Texas, running as a physician-owned hospital and operates as part of Baylor Scott & White. The facility is Medicare-certified under CMS Certification Number 670025, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.
CMS Hospital Compare assigns this facility an overall rating of 5 of 5 stars — the top tier on CMS's 1–5 scale. On measure groups versus the national rate, the facility is: 1 better of 5 mortality; 2 better of 3 safety; 6 readmission measures reported with none flagged. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.
Operationally: BAYLOR SCOTT & WHITE THE HEART HOSPITAL PLANO operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay).
Statewide context: Parkland in Dallas, Ben Taub in Houston, and University Health in San Antonio are the three largest hospital districts in Texas. Texas has not adopted Medicaid expansion; uncompensated-care burden on these districts is among the highest in the country.
For Black patients
If you are a Black patient being seen at BAYLOR SCOTT & WHITE THE HEART HOSPITAL PLANO in Plano, Texas, a few concrete steps:
- Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
- If you need ongoing primary care, our Texas provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, the state Medicaid navigator at /medicaid/texas/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
- If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Plano
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in TX
Filter our directory to TX, by specialty, language, Medicaid acceptance.
State rollup
All hospitals in Texas
Safety-net systems, state scorecard, rollups by CMS star rating.
Emergency department context
Baylor Scott & White The Heart Hospital Plano has a 24/7 emergency department. Black patients face documented disparities in ED triage and pain management, Black patients with comparable cardiac symptoms wait 20-25 minutes longer for evaluation per the AHRQ National Healthcare Quality Report. If you're going to the ED, name your symptoms specifically and ask for the workup you want documented (EKG, troponin, imaging). Bring a family member or friend to advocate.
Coverage + benefits in Texas
Most U.S. hospitals accept Medicaid, Medicare, and private insurance. Hospital financial counselors can enroll uninsured patients in Medicaid the same day under presumptive eligibility rules. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What is the CMS rating of Baylor Scott & White The Heart Hospital Plano?
Baylor Scott & White The Heart Hospital Plano has a CMS overall hospital rating of 5 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.
What kind of hospital is Baylor Scott & White The Heart Hospital Plano?
Baylor scott & white the heart hospital plano is a physician facility. part of the Baylor Scott & White system.
Does Baylor Scott & White The Heart Hospital Plano have an emergency room or labor and delivery?
Baylor Scott & White The Heart Hospital Plano offers a 24/7 emergency department.
Where is Baylor Scott & White The Heart Hospital Plano located?
Baylor Scott & White The Heart Hospital Plano is at 1100 Allied Drive, Plano, TX, 75093. Phone: (469) 814-3278.
References & primary sources
- CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
- 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
- Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.
Data refreshed: