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Methodist Health System Acute Care Birthing-friendly

Methodist Hospital Stone Oak

1139 E Sonterra Blvd,, San Antonio, TX 78258 · (210) 638-2101

CMS rating

3/5

Overall hospital rating

Ownership

For-profit

Proprietary

CMS Provider #

670055

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

7

measures reported

Safety

8

measures reported

2 better than national

Readmission

9

measures reported

1 worse than national

Patient experience

8

HCAHPS dimensions

Timely & effective

10

measures reported

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Methodist Hospital Stone Oak in context

Methodist Hospital Stone Oak is an acute-care hospital in San Antonio, Texas, run as a for-profit hospital and part of Methodist Health System. Medicare certifies it under CMS Certification Number 670055, the number CMS uses for this hospital in its Care Compare files.

CMS Hospital Compare gives this facility an overall rating of 3 of 5 stars. Compared with the national rate: mortality, none of 7 measures better or worse; safety, 2 better and 0 worse of 8 measures; readmission, 0 better and 1 worse of 9 measures. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, Methodist Hospital Stone Oak reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay, and it meets CMS's criteria for the Birthing-Friendly designation.

Statewide context: Parkland in Dallas, Ben Taub in Houston, and University Health in San Antonio are the three largest hospital districts in Texas. Texas has not adopted Medicaid expansion; uncompensated-care burden on these districts is among the highest in the country.

For Black patients

If you are a Black patient being seen at Methodist Hospital Stone Oak in San Antonio, Texas, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our Texas provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our Texas Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

After a hospital stay in San Antonio

If you or a family member will need care after discharge, these are the Medicare-certified providers in San Antonio, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.

Black maternal health context for Methodist Hospital Stone Oak

Methodist Hospital Stone Oak meets CMS's criteria for the Birthing-Friendly designation, according to the CMS Hospital General Information file. If you're choosing a delivery hospital, the questions to ask are: how it handles hemorrhage, how fast it responds to eclampsia or HELLP syndrome, whether your doula can be with you, and what postpartum follow-up looks like.

Emergency department context

Methodist Hospital Stone Oak reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.

Coverage + benefits in Texas

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Methodist Hospital Stone Oak does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of Methodist Hospital Stone Oak?

Methodist Hospital Stone Oak has a CMS overall hospital rating of 3 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is Methodist Hospital Stone Oak?

Methodist Hospital Stone Oak is a for-profit hospital, part of Methodist Health System.

Does Methodist Hospital Stone Oak have an emergency room or labor and delivery?

In the CMS Hospital General Information file, Methodist Hospital Stone Oak reports emergency services and meets the criteria for CMS's Birthing-Friendly designation.

Where is Methodist Hospital Stone Oak located?

Methodist Hospital Stone Oak is at 1139 E Sonterra Blvd,, San Antonio, TX, 78258. Phone: (210) 638-2101.

References & primary sources

CMS Hospital General Information file dated