CMS Hospital Compare measure groups
Mortality
6
measures reported
Safety
7
measures reported
1 better than national
Readmission
8
measures reported
1 worse than national
Patient experience
8
HCAHPS dimensions
Timely & effective
12
measures reported
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See a clinician todayBon Secours St Francis Medical Center in context
Bon Secours St Francis Medical Center is an acute-care hospital in Midlothian, Virginia, run as a faith-based non-profit hospital and part of Bon Secours Mercy Health. Medicare certifies it under CMS Certification Number 490136, the number CMS uses for this hospital in its Care Compare files.
CMS Hospital Compare gives this facility an overall rating of 3 of 5 stars. Compared with the national rate: mortality, none of 6 measures better or worse; safety, 1 better and 0 worse of 7 measures; readmission, 0 better and 1 worse of 8 measures. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.
In the CMS file, Bon Secours St Francis Medical Center reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay, and it meets CMS's criteria for the Birthing-Friendly designation.
Statewide context: Virginia Health Information (VHI) publishes the state hospital data clearinghouse, including discharge data. VCU is Richmond's flagship safety-net teaching hospital and the primary Level I trauma center for Central Virginia.
For Black patients
If you are a Black patient being seen at Bon Secours St Francis Medical Center in Midlothian, Virginia, a few concrete steps:
- Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
- For ongoing primary care, our Virginia provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, our Virginia Medicaid guide explains eligibility, documents and how to apply.
- If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.
After a hospital stay in Midlothian
If you or a family member will need care after discharge, these are the Medicare-certified providers in Midlothian, with the quality data CMS publishes for each one. Under federal rules (42 CFR 482.43(d)), when you are referred for home health or a skilled nursing stay, the hospital must give you a list of the Medicare-certified agencies and facilities available to you and tell you that the choice among them is yours.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Midlothian
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in VA
Black clinicians in VA, by specialty, city and insurance.
State rollup
All hospitals in Virginia
Safety-net systems, state scorecard, rollups by CMS star rating.
Black maternal health context for Bon Secours St Francis Medical Center
Bon Secours St Francis Medical Center meets CMS's criteria for the Birthing-Friendly designation, according to the CMS Hospital General Information file. If you're choosing a delivery hospital, the questions to ask are: how it handles hemorrhage, how fast it responds to eclampsia or HELLP syndrome, whether your doula can be with you, and what postpartum follow-up looks like.
Emergency department context
Bon Secours St Francis Medical Center reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.
Coverage + benefits in Virginia
Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Bon Secours St Francis Medical Center does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What is the CMS rating of Bon Secours St Francis Medical Center?
Bon Secours St Francis Medical Center has a CMS overall hospital rating of 3 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.
What kind of hospital is Bon Secours St Francis Medical Center?
Bon Secours St Francis Medical Center is a faith-based non-profit hospital, part of Bon Secours Mercy Health.
Does Bon Secours St Francis Medical Center have an emergency room or labor and delivery?
In the CMS Hospital General Information file, Bon Secours St Francis Medical Center reports emergency services and meets the criteria for CMS's Birthing-Friendly designation.
Where is Bon Secours St Francis Medical Center located?
Bon Secours St Francis Medical Center is at 13710 St Francis Boulevard, Midlothian, VA, 23114. Phone: (804) 594-7400.
References & primary sources
- CMS Hospital Compare, Hospital General Information (the source for the overall star rating, measure-group counts, ownership, emergency services and the Birthing-Friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- This hospital on Medicare Care Compare: Care Compare search by CCN.
- 42 CFR Part 482, Medicare Conditions of Participation for Hospitals (the source for the visitation and grievance rights above): ecfr.gov, Title 42 Part 482.
CMS Hospital General Information file dated