Services offered
Behavioral health
Mental health counseling, therapy, psychiatric medication management, and crisis support.
Enabling services
Transportation, translation, case management, outreach, and patient navigation.
On-site pharmacy
Discounted prescription fills, often through 340B pricing.
Pediatrics
Well-child visits, immunizations, and pediatric sick care.
Primary care
Routine adult and family medicine, annual exams, chronic disease management.
Substance-use treatment
Medication-assisted treatment (MAT), counseling, and recovery support for opioid and alcohol use disorders.
Hours
10.00 hrs/wk · Unknown
About Baystate Franklin Hospital
Baystate Franklin Hospital is a federally qualified health center (FQHC) located in Greenfield, MA. Fees are assessed on a sliding scale based on household income, uninsured patients below 200% of the federal poverty line typically pay a nominal fee of $0 to $30 per visit. The center accepts Medicaid, Medicare, commercial insurance, and uninsured patients.
Community Health Centers like Baystate Franklin Hospital play a critical role in serving Black families and other historically underserved populations. They are required by federal rule to accept patients regardless of insurance status or ability to pay, and they integrate medical, dental, behavioral health, and pharmacy services in a single location.
HIV testing + PrEP at Baystate Franklin Hospital or nearby
Every HRSA-funded FQHC offers confidential HIV testing and can prescribe PrEP (pre-exposure prophylaxis). If Baystate Franklin Hospital doesn't have a dedicated HIV care program, our HIV locator shows the named PrEP-prescribing clinics and testing sites across Massachusetts.
Mental health + behavioral health context
Black adults are about half as likely to receive mental-health treatment as white adults despite similar prevalence rates per SAMHSA, with cost and provider trust as the largest documented barriers. FQHC behavioral-health services like those at Baystate Franklin Hospital use sliding-scale fees that make care accessible regardless of insurance status. If you're in crisis, dial or text 988 for the 24/7 Suicide & Crisis Lifeline.
Pediatric care for Black families
Black infants in the U.S. have approximately twice the mortality rate of white infants per CDC NVSS data, preterm birth and SIDS are leading drivers. FQHC pediatric services include well-child visits, developmental screening, and Vaccines for Children (VFC) coverage for uninsured kids. Children covered by Medicaid (CHIP in some states) get all VFC vaccines at no cost.
Substance use treatment context
Black overdose deaths rose roughly 40% from 2019 to 2022 per CDC NVSS, the fastest-rising drug-overdose mortality of any U.S. demographic. Medication-assisted treatment (MAT), buprenorphine, methadone, naltrexone, is the evidence-based standard of care. FQHC-based MAT addresses access barriers that disproportionately affect Black patients (DEA-waivered prescribers are more concentrated in low-income areas via FQHCs).
Coverage + benefits in Massachusetts
Baystate Franklin Hospital accepts Massachusetts Medicaid. FQHC certified application counselors typically cross-enroll Medicaid + WIC + SNAP at the same visit. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What services does Baystate Franklin Hospital offer?
Baystate Franklin Hospital in Greenfield, Massachusetts offers Behavioral health, Enabling services, On-site pharmacy, Pediatrics, Primary care, Substance-use treatment.
Does Baystate Franklin Hospital accept Medicaid or sliding-scale fees?
Baystate Franklin Hospital accepts Medicaid, accepts Medicare, welcomes uninsured patients, offers sliding-scale fees based on household income.
What are the hours at Baystate Franklin Hospital?
10.00 hrs/wk · Unknown
Is Baystate Franklin Hospital a federally qualified health center?
Yes. Baystate Franklin Hospital is a federally qualified health center (FQHC) funded by HRSA Section 330. FQHCs are required by federal rule to accept patients regardless of insurance status or ability to pay, and they integrate medical, dental, behavioral health, and pharmacy services.
Where is Baystate Franklin Hospital located?
Baystate Franklin Hospital is at 164 High Street, Greenfield, MA 01301-2613. Phone: 413-325-8700.
Please verify before visiting. Hours, services, and insurance acceptance can change. Call the center directly to confirm they're open and accepting new patients before you go. Data last verified on April 24, 2026.
Baystate Franklin Hospital and the sliding-scale alternatives listed below are the right first stop. A same-day telehealth visit is self-pay and is not billed to Medicaid. If nothing nearby can see you soon:
Affiliate
Where to go next
If Baystate Franklin Hospital is full, too far, or not the right fit, these are your closest alternatives and the coverage help that goes with them.
Nearest clinics
- Drop In Center Franklin County Greenfield, MA · 0.8 mi away Sliding scale Medicaid Uninsured OK
- Community Health Center Of Franklin County Inc at 102 Main Street Greenfield, MA · 0.9 mi away Sliding scale Medicaid Uninsured OK
- Community Health Center Of Franklin County Greenfield, MA · 0.9 mi away Sliding scale Medicaid Uninsured OK
- Burnham Street Turners Falls, MA · 1.0 mi away Sliding scale Medicaid Uninsured OK
- John P. Musante Health Center Amherst, MA · 15.5 mi away Sliding scale Medicaid Uninsured OK