Carle Bromenn Medical Center
1304 Franklin Avenue, Normal, IL 61761 · (309) 454-1400
CMS rating
3/5
Overall hospital rating
Ownership
Non-profit
Voluntary non-profit - Church
CMS Hospital Compare measure groups
Mortality
6
measures reported
Safety
7
measures reported
1 better than national
Readmission
8
measures reported
Patient experience
8
HCAHPS dimensions
Timely & effective
10
measures reported
Carle Bromenn Medical Center in context
CARLE BROMENN MEDICAL CENTER is an acute-care hospital in Normal, Illinois, running as a faith-based non-profit hospital. The facility is Medicare-certified under CMS Certification Number 140127, which is the join key across Hospital Compare, MACRA, and most state discharge scorecards.
CMS Hospital Compare assigns this facility an overall rating of 3 of 5 stars — at the national median. On measure groups versus the national rate, the facility is: 6 mortality measures reported with none flagged; 1 better of 7 safety; 8 readmission measures reported with none flagged. CMS's composite rating weights mortality, safety, readmission, patient experience, and timely & effective care across all reporting measures; it is not stratified by patient race.
Operationally: CARLE BROMENN MEDICAL CENTER operates an emergency department (EMTALA-covered, which means it must screen and stabilize any patient regardless of ability to pay), and the CMS Birthing-Friendly designation, which requires attesting to the Alliance for Innovation on Maternal Health (AIM) obstetric safety bundles.
Statewide context: Illinois publishes the Hospital Report Card with infection rates, staffing, and selected race-stratified measures. Cook County Health's Stroger campus is the flagship public safety-net hospital for the Chicago region.
For Black patients
If you are a Black patient being seen at CARLE BROMENN MEDICAL CENTER in Normal, Illinois, a few concrete steps:
- Bring an advocate. National data from CDC's Black maternal mortality review show the single biggest reduction in missed-diagnosis rates comes from a second set of ears in the room — a partner, a doula, a family member. Ask in advance that they be credentialed as a visitor; the hospital cannot turn away a designated support person.
- If you need ongoing primary care, our Illinois provider directory filters to physicians who accept Medicaid and speak Spanish / Haitian Creole / ASL where relevant. Filter to your insurance first.
- If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
- For help paying for care, the state Medicaid navigator at /medicaid/illinois/ explains eligibility, documents, and how to apply (same-day presumptive eligibility for pregnancy).
- If you are treated dismissively or your pain is ignored, every Medicare-certified hospital is required by CMS Conditions of Participation (42 CFR 482.13) to have a grievance procedure; file in writing and request the CMS regional office contact if the hospital ombuds does not respond within seven days.
Alternatives & nearby care
Sliding-scale clinics
FQHCs near Normal
Federally Qualified Health Centers, take Medicaid and uninsured on sliding scale.
Providers
Providers in IL
Filter our directory to IL, by specialty, language, Medicaid acceptance.
State rollup
All hospitals in Illinois
Safety-net systems, state scorecard, rollups by CMS star rating.
Black maternal health context for Carle Bromenn Medical Center
Black women in the U.S. die from pregnancy-related causes at 3 to 4 times the rate of white women per the CDC Pregnancy Mortality Surveillance System. Carle Bromenn Medical Center has attested to the CMS Maternal Care Structural Measure, a self-reported implementation of perinatal best practices including racial bias training, emergency obstetric protocols, and lactation support. If you're choosing a delivery hospital, the questions to ask are: hemorrhage protocol, eclampsia/HELLP response time, doula-friendly policy, postpartum follow-up.
Emergency department context
Carle Bromenn Medical Center has a 24/7 emergency department. Black patients face documented disparities in ED triage and pain management, Black patients with comparable cardiac symptoms wait 20-25 minutes longer for evaluation per the AHRQ National Healthcare Quality Report. If you're going to the ED, name your symptoms specifically and ask for the workup you want documented (EKG, troponin, imaging). Bring a family member or friend to advocate.
Coverage + benefits in Illinois
Most U.S. hospitals accept Medicaid, Medicare, and private insurance. Hospital financial counselors can enroll uninsured patients in Medicaid the same day under presumptive eligibility rules. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).
Frequently asked questions
What is the CMS rating of Carle Bromenn Medical Center?
Carle Bromenn Medical Center has a CMS overall hospital rating of 3 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.
What kind of hospital is Carle Bromenn Medical Center?
Carle bromenn medical center is a voluntary non-profit - church facility.
Does Carle Bromenn Medical Center have an emergency room or labor and delivery?
Carle Bromenn Medical Center offers a 24/7 emergency department, CMS Maternal Care Structural Measure attestation for perinatal best practices.
Where is Carle Bromenn Medical Center located?
Carle Bromenn Medical Center is at 1304 Franklin Avenue, Normal, IL, 61761. Phone: (309) 454-1400.
References & primary sources
- CMS Hospital Compare — Hospital General Information (the primary source for overall star rating, measure-group counts, ownership, ER, birthing-friendly flag): data.cms.gov/provider-data/dataset/xubh-q36u.
- CMS Care Compare facility profile — this hospital's public page: Care Compare.gov search by CCN.
- 42 CFR Part 482 — Medicare Conditions of Participation for Hospitals (source for grievance-procedure rights + EMTALA): ecfr.gov / Title 42 Part 482.
- Alliance for Innovation on Maternal Health (AIM) — the obstetric safety bundles underlying the CMS Birthing-Friendly designation: saferbirth.org.
Data refreshed: