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Critical Access

Athol Memorial Hospital

2033 Main Street, Athol, MA 01331 · (978) 249-3511

CMS rating

4/5

Overall hospital rating

Ownership

Non-profit

Voluntary non-profit - Private

CMS Provider #

221303

Source: CMS Hospital Compare

CMS Hospital Compare measure groups

Mortality

3

measures reported

Safety

1

measures reported

Readmission

5

measures reported

Patient experience

Not reported

Timely & effective

7

measures reported

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Athol Memorial Hospital in context

Athol Memorial Hospital is a critical-access hospital in Athol, Massachusetts, run as a non-profit hospital. Medicare certifies it under CMS Certification Number 221303, the number CMS uses for this hospital in its Care Compare files.

CMS Hospital Compare gives this facility an overall rating of 4 of 5 stars. Compared with the national rate: mortality, none of 3 measures better or worse; safety, none of 1 measure better or worse; readmission, none of 5 measures better or worse. The overall rating combines five groups of measures (mortality, safety of care, readmission, patient experience, and timely and effective care). CMS does not break it down by patient race.

In the CMS file, Athol Memorial Hospital reports emergency services, which puts it under EMTALA, the federal law that requires it to screen anyone who comes to its emergency department and to stabilize an emergency condition whether or not the patient can pay.

Statewide context: The Center for Health Information and Analysis (CHIA) publishes the most detailed state hospital scorecard in the Northeast, including patient-experience scores stratified by race and by payer. Boston Medical Center is the state's largest safety-net teaching hospital.

For Black patients

If you are a Black patient being seen at Athol Memorial Hospital in Athol, Massachusetts, a few concrete steps:

  • Bring someone with you. A partner, a relative, a friend or a doula can take notes, ask questions and speak up when you cannot. Under federal hospital rules (42 CFR 482.13(h)) you have the right to receive the visitors you choose, and the hospital must tell you about that right. It may restrict visits only for clinically necessary or reasonable reasons set out in its written policy, and never on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability.
  • For ongoing primary care, our Massachusetts provider directory lists Black clinicians who chose to be listed. Filter to your insurance first.
  • If the hospital doesn't take your coverage, the closest Federally Qualified Health Center is listed under our FQHCs in this area. FQHCs serve every patient on a sliding-fee scale regardless of insurance status.
  • For help paying for care, our Massachusetts Medicaid guide explains eligibility, documents and how to apply.
  • If you are treated dismissively or your pain is ignored, file a grievance. Every Medicare-certified hospital must run a grievance process (42 CFR 482.13(a)(2)): it must tell you whom to contact, accept a written or verbal grievance, set time frames for reviewing it, and give you a written decision. Concerns about the quality of your care or a premature discharge can be referred to Medicare's Quality Improvement Organization.

Emergency department context

Athol Memorial Hospital reports emergency services to CMS. If you're going to the ED, name your symptoms specifically and ask that the workup you want (EKG, troponin, imaging) be done or that the reason it was not be written in your chart. Bring a family member or friend to advocate.

Coverage + benefits in Massachusetts

Hospitals that take part in hospital presumptive eligibility (42 CFR 435.1110) can start temporary Medicaid coverage on the spot from preliminary information while your full application is processed. Ask the financial counselor whether Athol Memorial Hospital does, and ask about its financial assistance (charity care) policy. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Frequently asked questions

What is the CMS rating of Athol Memorial Hospital?

Athol Memorial Hospital has a CMS overall hospital rating of 4 out of 5 stars. CMS Hospital Compare combines mortality, safety, readmissions, patient experience, and timely-effective-care measures into this single rating.

What kind of hospital is Athol Memorial Hospital?

Athol Memorial Hospital is a non-profit hospital.

Does Athol Memorial Hospital have an emergency room or labor and delivery?

In the CMS Hospital General Information file, Athol Memorial Hospital reports emergency services.

Where is Athol Memorial Hospital located?

Athol Memorial Hospital is at 2033 Main Street, Athol, MA, 01331. Phone: (978) 249-3511.

References & primary sources

CMS Hospital General Information file dated