Heart Of The City West

FQHC

Operated by Cherry Street Services Inc

Sliding-scale fees Uninsured patients welcome Medicaid Medicare

Services offered

Behavioral health

Mental health counseling, therapy, psychiatric medication management, and crisis support.

Enabling services

Transportation, translation, case management, outreach, and patient navigation.

Hours

40.00 hrs/wk · Full-Time

About Heart Of The City West

Heart Of The City West is a federally qualified health center (FQHC) located in Grand Rapids, MI. Fees are assessed on a sliding scale based on household income, uninsured patients below 200% of the federal poverty line typically pay a nominal fee of $0 to $30 per visit. The center accepts Medicaid, Medicare, commercial insurance, and uninsured patients.

Community Health Centers like Heart Of The City West play a critical role in serving Black families and other historically underserved populations. They are required by federal rule to accept patients regardless of insurance status or ability to pay, and they integrate medical, dental, behavioral health, and pharmacy services in a single location.

HIV testing + PrEP at Heart Of The City West or nearby

Every HRSA-funded FQHC offers confidential HIV testing and can prescribe PrEP (pre-exposure prophylaxis). If Heart Of The City West doesn't have a dedicated HIV care program, our HIV locator shows the named PrEP-prescribing clinics and testing sites across Michigan.

HIV testing sites in Michigan PrEP in Michigan PEP (72-hour window)

Mental health + behavioral health context

Black adults are about half as likely to receive mental-health treatment as white adults despite similar prevalence rates per SAMHSA, with cost and provider trust as the largest documented barriers. FQHC behavioral-health services like those at Heart Of The City West use sliding-scale fees that make care accessible regardless of insurance status. If you're in crisis, dial or text 988 for the 24/7 Suicide & Crisis Lifeline.

Crisis resources Michigan Medicaid mental health

Coverage + benefits in Michigan

Heart Of The City West accepts Michigan Medicaid. FQHC certified application counselors typically cross-enroll Medicaid + WIC + SNAP at the same visit. Anyone enrolled in Medicaid is automatically income-eligible for WIC under federal adjunctive eligibility (7 CFR 246.7).

Michigan Medicaid WIC in Michigan SNAP in Michigan TANF in Michigan

Frequently asked questions

What services does Heart Of The City West offer?

Heart Of The City West in Grand Rapids, Michigan offers Behavioral health, Enabling services.

Does Heart Of The City West accept Medicaid or sliding-scale fees?

Heart Of The City West accepts Medicaid, accepts Medicare, welcomes uninsured patients, offers sliding-scale fees based on household income.

What are the hours at Heart Of The City West?

40.00 hrs/wk · Full-Time

Is Heart Of The City West a federally qualified health center?

Yes. Heart Of The City West is a federally qualified health center (FQHC) funded by HRSA Section 330. FQHCs are required by federal rule to accept patients regardless of insurance status or ability to pay, and they integrate medical, dental, behavioral health, and pharmacy services.

Where is Heart Of The City West located?

Heart Of The City West is at 201 Sheldon Ave SE, Grand Rapids, MI 49503-4513. Phone: 616-459-0255.

Please verify before visiting. Hours, services, and insurance acceptance can change. Call the center directly to confirm they're open and accepting new patients before you go. Data last verified on April 24, 2026.

Heart Of The City West and the sliding-scale alternatives listed below are the right first stop. A same-day telehealth visit is self-pay and is not billed to Medicaid. If nothing nearby can see you soon:

Affiliate

Where to go next

If Heart Of The City West is full, too far, or not the right fit, these are your closest alternatives and the coverage help that goes with them.

Other clinics in Grand Rapids

All 24 clinics in Grand Rapids, MI Compare fees, services, and hours side by side before you call. Every community health center in Michigan Filter by service, Medicaid, and sliding-scale fees across the state. 2 Black clinicians in Lansing, MI About 59 miles from Grand Rapids. The nearest city in our directory with clinicians listed. 11 questions to ask at your first visit What to say so a new clinician takes your symptoms seriously. Keep your Medicaid coverage at renewal Redetermination paperwork is where most people lose coverage. Here is how to hold on to it.